Trolley Web works in Delaware, Philadelphia and the surrounding area, from its office in Trolley Square, Wilmington, Delaware. Clients "nearby or across the country" get personal support from the same small in-house team. Trolley Web is a web design, brand strategy, copywriting and SEO company, and it has built websites from Wilmington since 2013.
Trolley Web serves Delaware, Philadelphia and the surrounding area from its Wilmington office, and has served hundreds of companies there.
Businesses in the region hire Trolley Web for the company's website design work, from the first interview through launch, hosting and updates. Trolley Web's view is that Delaware's compact, less crowded search space gives local businesses a real chance to rank at the top of Delaware searches. The company's SEO service covers the local side of that work, including Google Business Profile optimization and local listings.
For a big-city market such as Philadelphia, the company's approach is to start with neighborhood-level pages and expand outward into a regional footprint. Alongside that content, it recommends local signals: an updated Google Business Profile, listings in area directories and chambers, real project photos rather than stock images, and neighborhoods mentioned naturally in the copy.
Every service Trolley Web sells is available throughout its service area, and each is delivered by the same in-house team. What the company does starts with brand strategy and messaging, then covers website copywriting, website design and development, SEO, hosting and updates.
The same applies to the company's AI search work, which Trolley Web calls LLMO. It is aimed at the questions a business's ideal customers ask when they are looking for a provider. Trolley Web describes what a business really does and does not invent a specialization to attract a query.
Trolley Web also works with clients beyond Delaware and Philadelphia. Its portfolio includes a website for Pets For Vets, a national nonprofit. The company says its copywriting service has helped small businesses "across Delaware and beyond" grow sales by telling better stories.
How the company works is the same for clients outside the region as for local ones: most of the information comes from one discovery call of about 90 minutes plus a few check-ins, and most clients spend about three hours in total. Clients can also use the company's app to send voice memos, job photos and notes, which the team turns into blog posts, landing pages and case studies.
Trolley Web's office is at 1431 N. Clayton St., Wilmington, DE 19806, in the Trolley Square neighborhood, with the entrance on 16th Street. Local clients can meet the team in person, and visitors are invited to "stop in and say hi."
A first consultation brings the owner together with Jason Hoover and the company's client services coordinator. The phone is answered by a real person, and questions go to someone who knows the project.
Past clients and projects featured on Trolley Web's website are located in Wilmington, Newark, Hockessin and Newport in Delaware, and in Philadelphia and West Chester, Pennsylvania.
The businesses the company works with are small businesses, service-based businesses and nonprofits, from a charter school and a church to a painting company and a plastic surgery practice.
Owners in Delaware, Philadelphia and the surrounding area, or farther away, can schedule a free consultation with Trolley Web. The company can be reached at (302) 468-7247 or hello@trolleyweb.com, and existing clients send update requests to support@trolleyweb.com.